Terms and conditions

Last updated: 2026-11-06

Your account

You need an account to buy courses and to take exams. Keep your password to yourself and tell us straight away if you think someone else has used your account.

Courses and exams

An online course gives you access to its lessons for 24 months from purchase. Theory exams may be taken up to three times in any 24 hours.

Practical training is booked and paid for directly with a partner school, under that school's terms.

Certificates

Certificates are issued in the name on your account. Each certificate has a unique number that anyone can verify on this website.

Payments

Prices are shown in Japanese yen and include consumption tax. Card payments are processed by Stripe; ISPA never sees or stores your full card number.

About this draft

This text is a draft prepared for the new website. The final version will be supplied by ISPA before launch.

Design